Frequently Asked Questions

Who are Eternal Beauty Supplies products for?

Our products are designed for licensed beauty professionals including estheticians, PMU artists, lash technicians, clinic owners, salon professionals, and beauty students. Many of our products require professional training to use safely.

What categories do you carry?

We carry a full range of professional beauty supplies across Skin & Body, PMU, Lash & Brow, Beauty Devices, Laser, Sanitation, Student Kits, and Apparel.

Do you ship across Canada?

Yes — we ship to all provinces and territories across Canada.

How do I place an order?

Browse our collections, add items to your cart, and proceed to checkout. It's that simple. If you need help finding a specific product, don't hesitate to reach out.

What is your return policy?

Please refer to our Refund & Return Policy for full details on eligibility, timelines, and how to initiate a return.

How long does shipping take?

Shipping times vary by location and method. Please see our Shipping Policy for full details on delivery timelines and rates.

How can I contact you?

Visit our Contact page and we'll get back to you within 1–2 business days.